LeadSnap FAQ

Call capture, webhooks, and activation.

Everything about running LeadSnap on Android: how it forwards every call to your CRM, how to install and activate it, what permissions it needs, which call types it sends, and what's in each webhook.

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Install & activation

No — LeadSnap is distributed directly as an Android APK from the LeadSnap page, so you can install it in a couple of taps. You start on a free trial, then your LeadSnap representative activates a subscription.

Tap Download for Android on the LeadSnap page to save the ZIP, then extract it with your phone's Files app to get the .apk inside. Tap the extracted APK and — if prompted — allow installs from that app. Then install LeadSnap and grant call log, phone, and contacts permissions so it can read and forward your calls.

The APK is distributed inside a ZIP archive, so your browser saves a .zip rather than the app itself. Android can't install a .zip directly — open it in your phone's Files app, extract the .apk inside, and tap that file to install.

LeadSnap needs call-log and phone-state access to read your calls, contacts access to match numbers to names, notification access for its background service, and permission to keep running without battery optimization. It does not request SMS permission — LeadSnap never sends text messages.

LeadSnap starts with a free trial. To continue, open the app and find your Activation ID, then share it with your LeadSnap representative. They activate your subscription in a couple of clicks and forwarding stays on.

Your Activation ID is a short code the app generates the first time you open it. It identifies your device so your representative can activate the right subscription.

LeadSnap runs on Android 9.0 and newer.

How it works

LeadSnap runs in the background and watches your phone's call log. Whenever a call happens, it reads the details and sends them to a webhook URL you choose, so each call lands in your CRM, spreadsheet, or automation in real time. It's a call-to-CRM bridge — not a dialer or messaging app.

No. LeadSnap doesn't send any SMS and has no auto-reply. It captures the details of each call and forwards them to your webhook; any follow-up happens in your CRM or automation, however you set it up.

Incoming, outgoing, missed, rejected, and blocked calls. Each type has its own switch in Settings, so you forward exactly the ones you care about.

In Settings, paste your webhook URL and turn on the call types you want. LeadSnap POSTs each call as JSON to that endpoint, so it works with any CRM or tool that accepts a webhook — including Zapier, Make, n8n, a Google Sheet, or your own server.

Each webhook includes the phone number, contact name, date & time, call type, duration, and which SIM received the call — plus extended call-log metadata such as geocoded location, presentation, and any block or missed reason your phone records.

No. LeadSnap de-duplicates per day and tracks recently processed calls, so the same call isn't forwarded twice. If a send fails, it retries automatically up to a set limit.

No. Once it's set up and granted permissions, LeadSnap runs as a background foreground service and keeps forwarding calls even with the app closed. A small ongoing notification shows it's active.

Detecting and recording calls uses your phone's local call log and needs no data connection. Forwarding a call to your webhook does need Wi-Fi or mobile data; until a connection is available, LeadSnap keeps the call and retries.

Billing & support

LeadSnap starts with a free trial and is sold directly, not through an app store. Your LeadSnap representative sets up your subscription, so there's no self-serve billing on this site. Contact us or your representative for current pricing.

Call details are stored locally in the app's own call log and are sent only to the webhook endpoint you configure. LeadSnap doesn't publish your calls anywhere else; where they go after your webhook is up to the CRM or automation you connect.

Visit our Contact page or reach out to your LeadSnap representative for setup help, activation, and support.

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