1. Who these terms cover
These terms govern aiME Desktop for Mac and Windows, supplied by Coticsy LLC, Florida, USA ("Coticsy", "we", "us"). They apply when you install or use aiME Desktop. If you use it for a business, you must be authorized to accept these terms for that business.
They do not govern aiME Mobile, Coticsy Desk, VaultDrive, LeadSnap, or separately agreed development or consulting work. Those offerings have their own terms. For desktop data handling, see our Desktop Privacy Notice; for purchases, see our Desktop Refund & Cancellation Policy.
2. Your desktop license
We grant you a non-exclusive license to use the desktop features included in your plan for personal or business purposes. A paid key is portable across computers you own or control for your own use or your business's internal use; we do not enforce a fixed computer count. Plus and Lifetime support up to five app users per installation.
Keep your key private. Do not publish, resell, sublicense or distribute your paid entitlement to unrelated people or businesses, bypass paid-feature licensing, or use the app unlawfully or to infringe another person's rights.
Your documents and other content remain yours. You are responsible for having permission to use content and connected accounts, protecting credentials, and keeping suitable backups.
3. Free, yearly and lifetime plans
Free remains available without a paid license. An optional seven-day trial requires an email and online trial activation, is limited to one trial per computer and email, and does not automatically become a paid subscription.
Yearly Plus renews automatically each year until canceled. Checkout shows the amount, currency, billing interval and applicable taxes before you pay. Cancellation stops future renewal and keeps paid access through the period already paid for. If a yearly license expires, the app returns to Free; your locally stored content is not deleted because a plan ends.
Lifetime is one payment for a license with no expiry. It includes future aiME Desktop updates when we release them. This does not promise that updates, every model or connector, or online support services will be available forever. Mobile purchases and third-party paid services are separate.
The price and any launch discount are those shown at checkout. We may end a launch offer for future purchases; this does not change an already completed purchase. Any renewal price change will be communicated in advance as required by law and the applicable billing terms, with an opportunity to cancel before it takes effect.
4. Payments and delivery
For purchases through Paddle, Paddle is the authorized reseller and merchant of record. Its Buyer Terms, payment terms and applicable buyer protections govern your transaction with Paddle. These desktop terms govern use of our app and do not override mandatory rights or Paddle's transaction terms.
Start a purchase from Upgrade in the desktop app so payment can be linked to that computer for delivery. A confirmed payment prepares a signed key, which the app picks up when connected. You can also use Settings → License → Check for my license. Delivery can be delayed by payment processing or a service interruption; contact us if a confirmed purchase has not arrived.
Save your key using Copy key. Automatic license email and an online recovery account are not part of this offer. We can help recover a purchase after checking ownership; an email address alone may not establish ownership.
5. Cancellation, upgrades and refunds
Use Manage billing in the app or Paddle's customer support at paddle.net to manage annual renewal and payment details. Uninstalling the app or removing a key does not cancel annual billing.
When an authorized yearly-to-lifetime upgrade is paid and confirmed, we stop the old annual renewal. The earlier yearly payment is not automatically prorated or refunded. Refund rights and our first-purchase guarantee are described in the Desktop Refund & Cancellation Policy.
6. AI, models and other software
AI responses can be inaccurate, misleading, incomplete or unsuitable, even when they sound confident. Use your own judgment and independently check important results. You are responsible for reviewing outputs and for decisions or actions you take based on them, subject to rights and responsibilities that applicable law does not allow us to exclude. The app is not a substitute for qualified medical, legal, financial or other professional advice, and should not be relied on for emergencies or safety-critical decisions.
Models, open-source components and third-party services have their own licenses and terms, including any restrictions on commercial use. These terms do not remove rights those licenses grant you, including applicable rights to copy, modify or redistribute open-source components. Buying Plus or Lifetime does not grant ownership of third-party models or override their licenses.
Local processing depends on your configuration. If you choose external providers or connectors, their charges, availability and data practices are separate; see the Desktop Privacy Notice.
7. Practical limits and responsibility
To the extent permitted by law, the app is provided "as is" and "as available", without additional warranties of uninterrupted operation, accuracy, fitness for a particular purpose or compatibility with every device or third-party service. Use the app at your own discretion and risk to the extent permitted by law. We do not warrant that data will remain complete, uncorrupted or recoverable, or that the app will prevent data loss. Keep independent backups and verify important data before deleting originals, changing files or acting on AI output. These qualifications do not remove our express paid-license commitments or the applicable refund policy.
To the extent permitted by law, Coticsy LLC is not liable for indirect or consequential loss, lost profits, lost business or lost data arising from aiME Desktop. Our total aggregate liability relating to the affected desktop license is limited to the amount you paid for that license.
These limits do not exclude or restrict mandatory consumer rights or liability that cannot lawfully be limited, including liability for fraud, deliberate wrongdoing, gross negligence, or death or personal injury where exclusion is not permitted.
8. Ending a license and changing these terms
You may stop using the app at any time. We may terminate the affected paid license for a material breach, fraud or an approved full refund, subject to applicable law. Where appropriate, we will give notice and a reasonable opportunity to resolve a breach. Ending paid permission does not transfer ownership of your files to us.
Offline verification does not guarantee that every license change can be enforced immediately on a disconnected computer. It does not extend permission to use a refunded or otherwise terminated paid license.
We may update these terms for future use, purchases or changes to the service. We will provide notice and obtain agreement where required by law. Updates do not retrospectively remove accrued rights or the no-expiry license and included-update entitlement of an existing Lifetime purchase.
9. Florida law and contact
These desktop terms are governed by Florida law, subject to any mandatory laws that protect you where you live. Courts with appropriate jurisdiction in Florida may hear disputes, without taking away any mandatory right you have to bring a claim in your home jurisdiction. This does not change the law or dispute provisions governing your separate transaction with Paddle.
If part of these terms cannot be enforced, the remaining terms continue to apply to the extent permitted by law. For desktop support, licensing, refunds or questions about these terms, contact sales@coticsy.com.