Est. 2024 Software studio · Remote-first 3 products & counting

A small studio making useful
software for the people
doing the work.

We're an independent studio — our own products, client builds, and whatever problem is worth solving next. Coticsy Desk, aiME Offline AI, and VaultDrive solve different things for different people. They don't share a category; they share a maker — and a bar for how software should treat the people using it.

Founded
2024 · independent
Customers
Users across 40+ countries
§ The portfolio — all three free to start
$0 to start Coticsy Desk · Free plan, 1 agent aiME · Free download VaultDrive · Free download
01 · Flagship WEB · SaaS
0 · Free plan for 1 agent

Coticsy Desk

The support inbox your team actually finishes.

All-in-one ticketing with smart triage, macros, analytics, and workforce management. Start free with 1 agent — scale up only when your team does. WhatsApp, email, and form channels in one queue.

Inbox · live preview
URGENT Payment failed on renewal
HIGH 2FA loop on login
MED CSV truncation in reports
coticsy.com
02 · Mobile iOS · Android
0 · Free download

aiME

Private AI, in your pocket.

On-device AI for iPhone and Android. No cloud, no subscription, no telemetry — works on a plane, in a tunnel, off-grid. Free to download; optional premium for advanced models.

✈ offline Translate this 화장실…
aiME · on-device

Models run locally. Zero packets sent.

iOS Android Free
coticsy.com/aime
03 · Mobile iOS · Android
0 · Free download

VaultDrive

Back up your phone to a USB drive. Offline.

Save photos, videos, albums, files, and documents straight to a connected USB drive. Free to download — no cloud upload, no subscription, no internet required.

● USB ready 2,431 photos 118 videos 42 docs
64%
VaultDrive · offline backup

No cloud. No subscription. Your drive, your copy.

iOS Android USB-C
coticsy.com/vaultdrive

Trusted by support teams in 40+ countries

TECHCORP Northwind Lumen·io GROVE&CO Stellar Atlas Bank Paperline

01 · The inbox

One pane of glass for every channel.

Email, WhatsApp, web forms, and your dashboards — collapsed into a single queue your team can actually finish. Smart triage, SLA timers, and AI drafts ship enabled on day one.

/smart-triage

Smart triage

Auto-assigns by skill, priority, language, sentiment, and team load. Every rule is tunable.

/shared-inbox

Shared inbox

Internal notes, collision detection, @mentions, and per-agent activity. Nobody steps on each other.

/automation

Macros & automation

Reusable replies with variables, webhook triggers, and AI-drafted responses. Saved minutes compound fast.

/sla-timers

SLA timers

First-response and resolution clocks per priority, paused while you're waiting on the customer.

First response · last 14d

4m 12s ↓ 41%
14d 30d 90d
Day 1Day 7Day 14
Pattern detected: Tuesday 9–11am sees a 2.4× spike in billing tickets. Suggest auto-routing to the billing pod.

02 · Insight

Numbers your CFO will quote in the all-hands.

Track first-response, resolution, CSAT, and backlog age in one view. Slice by channel, agent, or topic — export anywhere.

40%
faster first response
50%
smaller backlog
95%
CSAT, post-rollout

03 · The shift

From triage hell to a quiet queue.

— Before Coticsy

CHAOS
Inbox: shared@
Re: Re: Re: order issue14 emails deep, no owner
Slack DM
hey can someone help…lost in #support
WhatsApp
voice note 0:42never opened
Form
Bug report — loginsat 6 days

+ After Coticsy

CALM
#4821 · urgent
Login 2FA loopauto-assigned to Maya · 12m old
#4822 · high
Webhook delaysauto-tagged · in progress
#4823 · med
CSV truncationmacro applied · awaiting reply
#4824 · low
Team invite questionself-served via KB

§ Build with us

We don't just build our own products.
We build with others, too.

The same team behind our portfolio takes on outside work — indie founders, small teams, and operators who want serious software without a serious headcount. Client builds don't have to look like our products; they have to meet the same standard.

  • 01

    SaaS products, end-to-end

    Web apps, multi-tenant platforms, billing, auth, dashboards — built the way we'd build our own. Coticsy Desk is our reference.

  • 02

    iOS & Android apps

    Native or cross-platform mobile, with the same privacy-first defaults we use in aiME and VaultDrive.

  • 03

    On-device & offline-first builds

    Local models, edge sync, USB and Bluetooth flows — situations where the cloud isn't the right answer.

  • 04

    Reuse what we've already built

    Skip months of plumbing. Auth, ticketing, support flows, billing, and mobile shells we already ship can become the foundation of yours.

§ How we work

The products vary. The standard doesn't.

01

Respect for time

No dark patterns, no engagement-bait. We measure success by how fast you get back to your work — or your life.

02

Built for the user, not the pitch deck

We pick the architecture that fits the problem — offline when it helps, cloud when it doesn't. aiME stays on your phone. VaultDrive uses a cable. Coticsy Desk keeps agents in flow. Control stays with the person using it.

03

Honest pricing

Clear numbers before you commit — on our products or yours. Coticsy Desk is per-seat with no surprise tiers. aiME is a one-time purchase. VaultDrive is free to download. What you see is what you pay.

04

Care over scale

We'd rather have customers who love what we make than 100× more who tolerate it. Email a human and you'll get a human.

§ Start with Coticsy Desk

Get started in minutes.

Create your help desk and start supporting customers today. No credit card required for the 14-day trial.

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14 days · no card · ~4-minute setup